The following General Terms and Conditions apply to all contracts concluded via the online shop at www.shop.medivid.com between Kosmetik Konzept GmbH and its customers.
§ 1 Scope and Contracting Parties
(1) These General Terms and Conditions (hereinafter "GTC") of Kosmetik Konzept GmbH, Otto-Kipp-Straße 3, 23684 Scharbeutz, Germany, reachable by e-mail at info@kosmetik-konzept.de (hereinafter "Seller"), apply to all contracts for the delivery of goods concluded by a consumer or entrepreneur (hereinafter "Customer") with the Seller via the online shop at www.shop.medivid.com.
(2) A consumer within the meaning of these GTC is any natural person who concludes a legal transaction for purposes that are predominantly neither attributable to his commercial nor his independent professional activity (§ 13 BGB - German Civil Code). An entrepreneur is a natural or legal person or a legal partnership that acts in the exercise of its commercial or independent professional activity when concluding a legal transaction (§ 14 BGB).
(3) Deviating conditions of the customer will not be recognized unless the seller expressly agrees to their validity in text form.
§ 2 Conclusion of Contract
(1) The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.
(2) The customer can select products from the seller's assortment and collect them in a virtual shopping cart by clicking the "Add to Cart" button. By clicking the "Order with obligation to pay" button, the customer submits a binding offer to purchase the goods in the shopping cart. Before submitting the order, the customer can change and view the data at any time.
(3) The seller then sends the customer an automatic order confirmation as an acknowledgment of receipt by e-mail, in which the customer's order is listed again and which the customer can print out using the "Print" function. This automatic acknowledgment of receipt merely documents that the order has been received by the seller and does not yet constitute acceptance of the offer to conclude a contract.
(4) The contract is only concluded when the seller dispatches the ordered item to the customer and confirms the dispatch with a second e-mail (shipping confirmation).
(5) If the customer is a consumer within the meaning of § 13 BGB, he generally has a statutory right of withdrawal when concluding a distance contract. The details result from the separate cancellation policy of the seller.
§ 3 Prices and Shipping Costs
(1) All prices stated in the online shop are gross prices including the statutory value-added tax.
(2) In addition to the stated prices, the seller charges shipping costs for delivery. The shipping costs will be clearly communicated to the customer on a separate information page and during the ordering process before placing the order.
§ 4 Payment Terms and Retention of Title
(1) The customer can make payment by invoice.
(2) When paying by invoice, the purchase price is to be paid within 7 days of receipt of the goods and the invoice without deduction, unless otherwise agreed. Payment shall be made to the seller's account specified in the invoice.
(3) The seller reserves the right to refuse the invoice payment method in individual cases and to offer alternative payment methods.
(4) The delivered goods remain the property of the seller until full payment of all claims arising from the purchase contract.
(5) For entrepreneurs, the following applies: The goods remain the property of the seller until all claims from the ongoing business relationship have been fully settled. The entrepreneur is entitled to resell the reserved goods in the ordinary course of business; he hereby assigns to the seller all claims in the amount of the invoice amount that arise from the resale.
§ 5 Delivery and Transfer of Risk
(1) Delivery is made within Germany and to Austria to the delivery address specified by the customer.
(2) Unless otherwise agreed, delivery is ex warehouse of the seller. The respective delivery time is specified in the online shop for the respective product. The information given there at the time of the order is decisive.
(3) The seller is entitled to make partial deliveries, provided this is reasonable for the customer.
(4) For consumers, the risk of accidental loss and accidental deterioration of the sold goods passes only when the goods are handed over to the customer. For entrepreneurs, the risk passes with the handover of the goods to the forwarder, the carrier or the person otherwise designated to carry out the shipment.
§ 6 Warranty and Liability for Defects
(1) The statutory liability rights for defects apply. For consumers, the limitation period for claims for defects is two years from delivery of the goods.
(2) If the customer is an entrepreneur, the limitation period for claims for defects, deviating from paragraph 1, is one year from delivery of the goods. The shortened limitation period does not apply to claims for damages arising from injury to life, limb or health, nor for damages caused by gross negligence or intent on the part of the seller.
(3) For merchants, the statutory inspection and notification duties according to § 377 HGB (German Commercial Code) apply.
(4) Any guarantees granted by the manufacturer remain unaffected by the statutory liability for defects and constitute an additional voluntary service.
§ 7 Limitation of Liability
(1) The seller is liable without limitation for intent and gross negligence as well as for damages resulting from injury to life, limb or health.
(2) In the event of slight negligence in the violation of essential contractual obligations, the seller's liability is limited to the contract-typical, foreseeable damage. Essential contractual obligations are those whose fulfillment enables the proper execution of the contract in the first place and on whose observance the customer may regularly rely.
(3) Otherwise, the seller's liability for slight negligence is excluded.
(4) The foregoing limitations of liability do not apply to claims under the Product Liability Act, from injury to life, limb or health, in the event of fraudulent concealment of a defect, upon assumption of a guarantee, and in other cases of mandatory statutory liability.
§ 8 Offsetting and Right of Retention
(1) The customer is only entitled to offset if his counterclaims have been legally established or are undisputed.
(2) The customer can only exercise a right of retention insofar as his counterclaim is based on the same contractual relationship.
§ 9 Applicable Law and Place of Jurisdiction
(1) The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
(2) For consumers with habitual residence in an EU member state, this choice of law applies only insofar as mandatory provisions of the law of the state in which the consumer has his habitual residence do not provide greater protection.
(3) If the customer is a merchant, a legal entity under public law, or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is the seller's place of business.
§ 10 Final Provisions
(1) The contract language is German.
(2) The order data will be sent to the customer by e-mail together with these General Terms and Conditions and the legally required consumer information.
(3) Kosmetik Konzept GmbH is not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
Status: June 10, 2026